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FAQs

 

Reed Diffuser Questions

What are reed diffusers and how do they work ? TOP

Reed diffusers are the hottest trend right now in home fragrancing ! Rattan reeds are inserted into a glass bottle or glass jar of scented diffuser oil.

 

Each rattan reed contains about 20 "channels" that run the entire length of the reed. Much like "mini-straws", these channels "suck" the oil to the top of the reeds. The scent is then naturally dispersed into the air through evaporation- leaving your home smelling wonderful !

 

Unlike candles, reed diffusers are flame free and do not require any heat. They disperse scent into the air naturally. No flame means no soot and more importantly, no risk of fire ! This makes reed diffusers safer for your home, office, classroom, etc.

 

 

Are your reeds bamboo or rattan ? TOP

 

Our reeds are premium quality RATTAN reeds. There is a lot of misinformation on the web about reeds. Reeds are not bamboo. Perhaps people confuse rattan reeds with bamboo as rattan reeds look somewhat similar to bamboo skewers. However, bamboo reeds or chutes would not work as they do not contain the channels for the oils to wick (travel) up. Bamboo contains "nodes" which block liquid from wicking (traveling) up and scenting the air.

 

 



Can I reuse my reeds ? TOP

 

No. Once reeds have been used for a certain scent, you cannot use them for another scent. The scent that is already absorbed into your reeds will mix with the new scent and could produce undesirable scent combinations.

 

 

You should use new reeds when you switch to a new scent, if the reeds become completely saturated, or if they become clogged with dust. After prolonged use and complete saturation of the reeds, the channels can become slightly clogged. Simply replace with new reeds to get the scent rolling again !

 

 



What does (insert scent name here) smell like ? TOP

 

You can find a complete description for each of our scents by visiting our scent description page right here. We also sell sample sizes so that you can sniff scents before purchasing larger sizes.

 

 

 

 

How long do reed diffusers last ? TOP

 

That is a difficult question. There are many factors that contribute to how long the oils last. Fans, humidity, air conditioning, heating, closed doors, open doors, dehumidifiers, etc. However, as a general rule of thumb, our 4 oz. diffuser oils will last for approximately 3-4 months and our 8 oz. diffuser oils will last for approximately 6-8 months.

 



Can I dilute the oil with water ? TOP

 

No. Oil and water do not mix. You'll end up with warped reeds and uneven wicking. Our reed diffuser oils are specially blended for easy wicking. There is no need to mix them or dilute them with anything.

 

 



How often should I flip my reeds ? TOP

 

Whenever you notice the scent fading a bit or want an extra burst of fragrance. In our home, we flip the reeds about once per week. For a photo of how to flip your reeds, please click here.

 

 

 

 

Can you tell me what's in your base ? TOP

 

As we have spent thousands of dollars researching and developing this base, we do not disclose it's specific ingredients. We can tell you that it does not contain alcohols or harsh chemical solvents such as DPG.

 

 



How often should I replace the reeds ? TOP

 

Replace the reeds after they permanently stop diffusing. Over time, reeds can become clogged with dust. Before replacing, flip them. This usually starts the scenting process all over again. If this doesn't work, your reeds are probably clogged with dust or overly saturated and in need of replacement.

 

 

 



What should I do if the scent stops diffusing ? TOP

 

Flip the reeds over in the bottle exposing the "wet" ends to the air. If the reeds have permanently stopped diffusing (due to clogging with dust for example) then simply replace them with new reeds.

 

 

 

How many reeds should I put in a bottle ? TOP

 

It is a matter of preference really. More reeds diffuse more scent. We usually put between 6 and 10 reeds in a bottle.

 

 

 

Does your base contain alcohol or DPG ? TOP

No ! We are quite proud of our base too ! Yes, allow us to toot our own horn here for a minute ! The MAJORITY of those selling reed diffusers use a base that is made up primarily of alcohol, Dipropylene Glycol (DPG) or a combination of both. Alcohol is highly flammable ! It also evaporates into the air very quickly and you go through your oils a lot faster that way. That's a sneaky little way to get you to have to more frequently buy more oils from them.

Dipropylene Glycol (often referred to as DPG) is a dilutent used in perfumery. DPG is thicker than water and although it is effective for thinning out fragrance oils, it can clog up your reeds.


Our reed diffuser base contains NO ALCOHOL and NO DPG. This is why we very strongly believe that we offer the best !

If you want a real eye opener, e-mail or phone other suppliers and ask if thier bases contain DPG or any forms of alcohol. You will find the results very interesting !

 

 

 

What are the safety recommendations for reed diffusers ? TOP

 

Do not ingest oils. Use caution when filling your bottles with oil or flipping your reeds as oils can damage some surfaces. (This is why we give you that handy little coaster in our gift sets !) Do not light reeds. Be careful not to tip over the diffuser. Some of our diffusers come with beautiful little charms. Charms may present a choking hazard.

 

 



Are any of your bases or fragrances tested on animals ? TOP

 

Absolutely not. None of our products are tested on animals.

 

 



Are reed diffusers green/ecofriendly ? TOP

 

Our reed diffusers are environmentally friendly. Reed diffusers, unlike candles, emanate no soot. Also, our reed diffusers are made in the USA without DPG, alcohol or other harsh chemical surfactants.

 

 

 

How full should I fill my reed diffuser bottle ? TOP

 

Some suggest halfway and others suggest 3/4 full. We suggest filling your glass bottle 3/4 of the way full. That's how we have them in our own houses.

 

 



Can I color my reed diffuser oil ? TOP

 

Yes ! You sure can. Adding a few drops of food coloring can be very aesthetically pleasing and can match your decor or give it that “pop” of color.  The color will travel up the reeds just as the oil will.  It’s a great way to visually see your diffuser working. Only add a few drops though. Adding too much color can slow the diffusion process or clog the reeds. We recommend no more than 5 drops per 8 oz. bottle of reed diffuser oil.

 

 

 

 

Can I cut my reeds to make them a little shorter ? TOP

 

Yes ! You can cut reeds to any length you’d like. Just use a sharp scissors and snip to the desired length. If the ends of the reed become a little crimped (often caused by using scissors that need to be sharpened) then just roll the end of the reeds between your fingers and they will regain their shape. Cutting your reeds will not affect the wicking process or the diffusion of the oils. After all, the reeds you buy from ANY retail source have been cut from long lengths of reed to begin with. Be sure to cut your reeds BEFORE you place them in any oil. If they have already been placed in oil, don’t cut them as the oil can get on your delicate surfaces and damage them.  Also, those with sensitive skin may experience a little redness if the oil gets on their skin.

 

 

 

Where are your reed diffuser oils manufactured ? TOP

 

Our reed diffuser oils are manufactured right here in the USA in beautiful Westfield, Wisconsin. Use caution when purchasing reed diffusers from other countries. As an effort to keep their prices low, they often use subpar materials and cheap, diluted oils. The Diffusery uses only the highest quality materials and we never dilute or "cut" our fragrances.

 

 

 

 

Where should I position my new reed diffuser? TOP

 

Positioning your reed diffuser near a source of airflow, such as a vent or a window, will help the fragrance spread faster throughout the room. The downside is that this will also decrease the life span of your reed diffuser as oil dissipates at a faster rate. Try placing your reed diffuser away from air conditioning or vents first and see if the scent is sufficient for your own personal tastes.

 

 

 

My reed diffuser doesn’t smell as strongly as it used to even though there’s still plenty of oil in the bottle. What can I do? TOP

 

Try flipping the reeds whenever you’d like a stronger fragrance. This simple repositioning will help to kick-start the diffusion process. Don’t flip too often, however – the more often you flip your reeds the faster the oil will dissipate. Also- giving the bottle a gentle “swish” or two can help to blend the ingredients of the oil and strengthen the scent.

 

Sometimes the reeds are completely saturated with oil and over time, they can become clogged. If you still have oil in the bottle and flipping the reeds doesn’t seem to help, consider replacing your reeds.

 

 

My reed diffuser is too strong. Is there anything I can do? TOP

If you find that the fragrance emitted by your reed diffuser is too strong, simply remove some of the reeds. The less reeds you have in the bottle the slower the oil will dissipate throughout the room and the less potent it will be. As the formula is designed for optimal wicking action, we do not recommend adding anything to the oil itself.



What if I have a question not answered here ? TOP

 

If there is a question you have that has not been answered here, then please visit our Contact Us page and drop us a line. We would be happy to answer any questions you may have !

 

 

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